It can often feel as if baggage issues had become a fully intended feature of air travel.

Be it your elegant business attire, your treasured instrument, important medication, sports gear or even just the essential necessities and clothes, it is always an equally frustrating experience to walk away from the carousel empty-handed.

What we cover

Packed your bag so full that it threatened to burst? Don’t worry – we believe you that all the contents were absolutely necessary. In fact, European legislation agrees too – it sets a strict liability for the airline for losing or damaging whatever it was that you checked in, with reimbursements going up to €1300 – even plus expenses due to baggage delays are covered. It is our mission to support you as a passenger by handling your claim. Not only does our experience strengthen your position, but it also provides you with a swift, easy-to-use and simple claims process. You do not need a travel insurance to be eligible, all you need is for the baggage problem to have occurred within three years.

Our offer

You can trust us to come up with the winning arguments. Our experts will evaluate your claim, advise you about the amount of compensation, and secure it for you from the airline. By filing your claim, you are investing in the future – with no claims, there is little incentive for airlines to improve their services.

Choose the service that best suits your needs